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FAQ

How long will it take to ship my order?

Your order goes into production within 24 hours, and will be packed and shipped out in 1-7 business days

What is the shipping time?

Standard USPS Shipping: 8-15 business days (excluding weekends and federal holidays)

COVID19 Delays: Delivery may require more time due to limited transportation availability as a result of the ongoing COVID-19 impacts. https://faq.usps.com/s/article/USPS-Coronavirus-Updates-Expected-Delivery-Changes

Which countries do you ship to?

We ship worldewide!

Which canvas size should I get?

Beginners may want to choose the Medium canvases (16 Inch) While these will have less detail compared to the larger sizes, they are cheaper and you can experience the joy of your first completed canvas much sooner.

How long does it take to complete a canvas?

This will depend on the size of the canvas you choose as well as the speed at which you can paint . A medium size(12 x 16 inch) canvas may take up to 15 hours if it's your first time.

Can I return my product?

Love It, Or Your Money Back. Guaranteed. Hassle free, no questions asked returns. We stand behind our goods and services and want our customers to be nothing short of satisfied. We make it a priority to take care of our customers and exceed their expectations.

*Custom photo kits are made-to-order and are none-refundable. Sometimes (very rarely) we make mistakes, or the activity/picture doesn't turn out to be what as described, and it might be that the only resolution is a refund

How do I get a refund?

Simply send us quick message letting us know you wish to return, and we will provide you with the return address.

What is printed canvas?